Skip to content
AskVault Docs
Try Free →

Get started with AskVault

Written by , Founder, AskVault · Reviewed by Aashiq
Last updated: · 4 min read

What you'll do in this guide

Four steps, about 5 minutes:

  1. Sign up. 60-second flow with email and password or Google OAuth.
  2. Index your content. Crawl a URL, upload a PDF, or paste a sitemap.
  3. Deploy a widget. One script tag on your site.
  4. Ask the bot a question. Confirm answers cite your sources.

By the end, you have a working AI assistant grounded in your content.

Step 1: sign up

Open askvault.co/signup and either:

  • Use email and password. Enter your work email and a 12-character password. Verification email arrives within 30 seconds.
  • Use Google OAuth. Click "Continue with Google", pick your account. Auto-verified, no separate email step.

You land in the onboarding wizard. Your account starts on a 14-day Growth trial: 15,000 queries per month, 5 workspaces, up to 40 MB of indexed content, all 13 channels. No credit card needed.

See login and signup for details.

Step 2: index your content

Three of the most common starting points:

Option A: crawl your site.

  1. Open Knowledge Hub > Add Source > URL Crawl.
  2. Paste your homepage URL (e.g., https://yoursite.co).
  3. Pick crawl depth (default 2 levels deep covers most marketing sites).
  4. Click Start Crawl.

Indexing time: about 30 seconds per MB. A 5 MB site indexes in about 2 to 3 minutes.

Option B: upload a PDF or DOCX.

  1. Open Knowledge Hub > Add Source > File Upload.
  2. Drag-drop one or more files. Max 50 MB per file, up to 1,000 files per workspace.
  3. Wait for parsing. A 100-page PDF indexes in about 60 seconds.

Option C: paste a sitemap.

  1. Open Knowledge Hub > Add Source > Sitemap.
  2. Paste your sitemap URL (often https://yoursite.co/sitemap.xml).
  3. AskVault enumerates URLs and crawls each in parallel.

Faster than recursive crawl for large sites with clean sitemaps.

See URL crawling and file uploads for advanced options.

Step 3: deploy a widget

The fastest channel to ship:

  1. Open Deploy Hub > Widget.
  2. Copy the script tag. Looks like:
<script src="https://cdn.askvault.co/widget.js" data-workspace="ws_xxxx" async></script>
  1. Paste it before </body> on your site. WordPress: use a custom-HTML widget. React: drop it in index.html. Shopify: paste under Theme Customize > Layout > theme.liquid.
  2. Save and reload your site.

The widget renders bottom-right within 2 seconds of page load. Customize colors, position, and welcome text under Deploy Hub > Widget > Customize.

See channel-specific guides: WordPress, React, Shopify.

Step 4: ask a question

Two ways to test:

From your site. Click the widget bubble, type a question your content should answer. Confirm:

  • Response arrives in under 2 seconds.
  • Answer cites a source (link icon next to the response).
  • Answer is grounded (not generic ChatGPT-style fluff).

From the Chat Playground in the dashboard. Open Chat Playground, type the same question. Useful for testing without deploying. Doesn't count against your trial query quota.

If the answer feels off, expand the citation to see which chunks the bot used. Often the fix is adding a snippet under Knowledge Hub > Add Source > Snippet with the canonical answer.

What's next

Once the widget is live, the next 3 high-leverage moves:

  1. Add WhatsApp. Connect Twilio under Deploy Hub > WhatsApp. About 30 minutes. See the WhatsApp setup guide.
  2. Enable identity verification. Lets logged-in customers see plan-specific content. About 10 minutes. See identity verification.
  3. Configure skills. Enable lead capture, escalate-to-human, ticketing. See skills overview.

Most teams complete the first two within a week of signup.

Plan and pricing recap

Free trial covers the Growth tier. After 14 days, choose:

  • Free. ₹0 per month. 100 queries, 5 MB, widget-only.
  • Starter. ₹2,499 per month. 3,000 queries, 15 MB, widget + REST API.
  • Growth. ₹4,999 per month. 15,000 queries, 40 MB, +WhatsApp/Telegram/Slack, brand-free widget, 3 team members.
  • Business. ₹8,499 per month. 50,000 queries, 100 MB, +Voice, premium models, 10 team members.
  • Enterprise. Custom. Unlimited, SSO/SAML, dedicated infra, signed DPA.

Single dimension: indexed content (MB). Query and team caps scale with plan. No surprise charges.

See full pricing for the side-by-side matrix.

Common pitfalls in the first hour

Site behind login. The crawl gets the login page only. Use file upload for protected content, or configure crawl cookies under URL Crawl > Advanced > Authentication.

Bot answers vaguely. Content is too sparse. Add 5 to 10 detailed snippets covering the most-asked questions. Re-test.

Widget doesn't appear. Script-tag installed in the wrong place or blocked by CSP. Inspect with browser DevTools; the widget appends a <div id="askvault-widget"> to body.

Trial expired with content still un-indexed. Trial Growth features lock at day 15. Plan upgrade restores all features instantly.

FAQ

Do I need a credit card to start?

No. 14-day Growth trial fully unlocked without a card. Add payment before day 14 to keep Growth features; otherwise the account drops to Free.

How long does indexing take?

About 30 seconds per MB. A typical 10 MB site indexes in 5 minutes. A 100-page PDF indexes in 60 seconds.

Can I use AskVault on a site behind login?

Yes. Two paths: identity verification (HMAC) for authenticated visitors, or audience tags for plan-specific content. See identity verification.

What if my content changes?

Re-crawl any source under Knowledge Hub > [source] > Re-crawl. Scheduled re-crawl (daily, weekly) available on Growth and above.

Where can I see what the bot cited on a specific answer?

Open the conversation in Live Chat and click the citation link below the answer. The exact source chunks are shown.

Was this page helpful?