SiteGPT vs AskVault, honest feature-by-feature comparison

Written by Aashiq, Founder, AskVault · Reviewed by Aashiq

Last updated: May 15, 2026 · 7 min read

At a glance

Capability	SiteGPT	AskVault
Entry paid plan	$49/mo Hobby	₹2,499/mo (~$30) Starter
Messages on entry plan	2,000 messages	3,000 queries
Native channels	Widget, Slack, WhatsApp (limited)	Widget, WhatsApp, Telegram, Slack, Discord, SMS, voice, email, REST API, live chat
Action skills	A few "actions" via webhook	14 first-party skills with policy guardrails
Crawler	Headless browser only	HTTP-first with auto-escalation to headless when needed
Remove branding	$39/mo on Growth tier	Included on Growth
Custom domain	Available on Hypergrowth ($259)	Included on Growth
Source citations	Yes	Yes
INR pricing + GST invoice	No	Yes
Free tier	1 chatbot, no credit card	1 workspace, 100 queries, no credit card

Where SiteGPT is solid

We'll start with the honest credit. SiteGPT does a few things well:

Polished onboarding UX. The setup flow is genuinely simple. Paste a URL, wait for indexing, embed the snippet. The product feels designed.
Solid widget customization. Out of the box theming options are richer than most competitors at the entry tier.
Active product cadence. SiteGPT ships features and the changelog moves regularly.
Established brand. Trusted by enough teams that you won't get heat for picking it.

If your single requirement is a website widget for a marketing site and you're spending in USD, SiteGPT is a reasonable choice.

Where AskVault wins

The clear-win categories.

1. Multi-channel, native

SiteGPT supports the widget natively and Slack via OAuth. WhatsApp shows up in their feature matrix but is limited compared to a native Meta Cloud API integration. Telegram, Discord, SMS, voice, and email are not in their stack.

AskVault has 13 channels native. Same agent, same knowledge base, same dashboard inbox. WhatsApp via Meta Cloud or Twilio with full media support. Telegram with a 30-second BotFather setup. Discord, SMS, voice (Twilio), email assistant (IMAP + SMTP), Intercom messenger pass-through, hosted page at your custom domain, REST API, and live-chat inbox.

For B2B SaaS that needs more than a marketing widget, this is the dimension that closes the deal.

2. Action skills, not just answers

SiteGPT's "actions" are webhook calls you wire up yourself. They work, but they're not policy-bounded. The agent can call out to your custom URL with the conversation context, and you do whatever you do with that.

AskVault ships 14 first-party action skills with policy guardrails the LLM can't override:

knowledge_search, escalate_to_human, collect_lead
ticketing_router (Zendesk), sentiment_router
sdr_lead_qualifier (HubSpot), demo_scheduler (Calendly), content_recommender (Ghost/WordPress)
wismo_order_status (Shopify), wc_order_status (WooCommerce), cart_recovery
discount_negotiator (Stripe), subscription_manager (Stripe), custom_webhook

Each one has a per-chunk policy ceiling (your business rules) plus a global hard cap. The model proposes the action, the policy layer enforces the bounds.

3. Crawler quality

SiteGPT crawls with a headless browser. That works on every site but it's expensive. A 1,000-page docs site takes about 50 minutes and a comparable cost in compute.

AskVault's crawler is HTTP-first: fast HTTP fetch for the 35% of pages that don't need a browser, automatic escalation to headless for the rest. Same coverage, roughly 10x faster end-to-end. The per-host escalation cache learns which sites need a browser, so a hostile site's second URL doesn't re-pay the discovery tax.

For a 1,000-page Shopify catalog, the difference is real. SiteGPT: 50 minutes, $0.30 in compute. AskVault: 5 minutes, $0.05.

4. Transparent pricing

SiteGPT prices in USD with message-based caps. The numbers on the marketing page are real, but the same add-on dynamics show up as you scale. White-label at $39/mo on the Growth plan. Custom domain only on Hypergrowth ($259). Extra credits over your cap.

AskVault: one flat fee per tier, hard-capped query allowance. Free / ₹2,499 / ₹4,999 / ₹8,499 / Enterprise. No credit math. No upgrade-only-for-branding lever.

5. INR-native billing

If you're an Indian company, SiteGPT bills in USD via Stripe. GST invoices are a back-and-forth with their support team. AskVault is INR-native via Razorpay, with GST invoices auto-generated and downloadable in the dashboard. India-specific pain points (NEFT, UPI, eMandate) are first-class.

Where SiteGPT might still be the right pick

Some honest cases where we'd send you to SiteGPT instead.

You only need a website widget and you're spending in USD. SiteGPT's onboarding is more polished and the brand is more established. The price-per-message math is fine if you stay on the entry tier.
You're already on SiteGPT and the migration cost outweighs the savings. If you've invested in custom flows and your current workload fits SiteGPT's pricing, the switch isn't worth the engineering hours.
You want a US-based vendor for procurement reasons. SiteGPT is in the US. AskVault is India-based. If your legal team has a regional-vendor preference, that's a real constraint.

Migration from SiteGPT to AskVault

If you want to move:

Export your knowledge from SiteGPT. Per-file exports. Website content has to be re-crawled.
Re-crawl in AskVault. Paste your URL into the onboarding wizard. 90 seconds for 50 pages.
Connect channels. Add WhatsApp, Telegram, Slack as needed. Each takes under 5 minutes.
Swap the widget snippet. Replace SiteGPT's script tag with AskVault's. The placement (</body>-relative) is the same.

Run both in parallel during the transition. Hide the SiteGPT widget on routes where AskVault is live, cut over when you're confident.

Decision matrix

If you want a quick decision:

Solo founder, US, marketing site only, USD billing. SiteGPT is fine.
B2B SaaS, India or global, needs WhatsApp + Slack + widget. AskVault.
E-commerce store with order-status questions. AskVault (the Shopify and WooCommerce integrations are first-class).
Internal helpdesk (employees, not customers). Either works; AskVault's identity verification is stronger for authenticated-only access.
Need action skills like lead qualification, demo booking, discount-code logic. AskVault.

FAQ

Do both products use the same underlying LLM?

Neither vendor publishes a fixed model mix and both route to multiple providers depending on plan tier and workload. Answer quality differs more from RAG architecture choices (crawler, chunker, retrieval) than from which LLM is doing the final generation.

Which has better accuracy on technical content?

Roughly equivalent for short queries. AskVault's hybrid retrieval (vector + keyword) tends to beat pure-vector on technical content with exact-match needs (error codes, SKUs, API names) by 8 to 14 points on internal benchmarks. SiteGPT runs vector-only.

Can I run both products in parallel during a trial?

Yes. They render in separate fixed-position containers. Use the Origin or hostname check in each widget config to limit them to different routes during the bake-off.

Is one more secure than the other?

Both products meet baseline SaaS security expectations (TLS 1.3, encryption at rest, audit logs, GDPR data deletion). AskVault publishes a public vulnerability-disclosure policy, supports SSO/SAML on Enterprise, and has a HIPAA-eligible BAA path. SiteGPT's security disclosures are less detailed publicly.

How does AskVault handle Indian regulatory requirements?

GST invoices auto-generated, NEFT/UPI/eMandate payments via Razorpay, INR billing, GDPR-compatible for EU customers, and a public DPA available on Growth+ plans.

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