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AskVault Documentation

The AI customer-support platform built for B2B teams who outgrew basic chatbot wrappers. Source-cited answers, 60-second setup, deployable across 13 channels.
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What is AskVault?

AskVault turns your website, PDFs, and SaaS integrations into an AI agent that answers customer questions with source-cited responses. Every answer links back to the document it came from, so the bot can't make things up.

Deploy the same agent on a web widget, WhatsApp, Telegram, Slack, Discord, SMS, voice, email, an internal live-chat inbox, and a REST API.

Free workspace takes 60 seconds to set up. 100 queries per month, 5 MB of content, no credit card. Paid plans start at ₹2,499 a month.

Pick your path

Concepts

What is RAG, how vector search grounds every answer, and how AskVault crawls modern JavaScript-rendered sites without breaking.

Trust

Security overview, SOC 2 Type II infrastructure, HIPAA-eligible BAA on Enterprise, workspace-isolated data.

Why teams pick AskVault

  • Source-cited answers. Every response links to the document chunk it came from. Visitors can verify; you can audit.
  • Workspace-isolated retrieval. Each workspace has its own vector partition. Cross-tenant data leakage isn't a policy promise; it's a structural property of the system.
  • 13 channels, one knowledge base. Train the agent once. Ship it to web, WhatsApp, Telegram, Slack, Discord, SMS, voice, email, REST API, and an internal live-chat inbox. No Zapier in the loop.
  • A crawler that doesn't choke on React or Vue. Most chatbot tools fail on JavaScript-rendered marketing sites. AskVault detects the failure on the first attempt and recovers automatically. You don't configure anything per host.
  • 14 built-in skills with hard guardrails. From knowledge_search on the Free plan up to subscription_manager on Business. Every action-taking skill has two limits the model can't override: a per-chunk policy ceiling and a global hard cap.
  • The infrastructure your security team will sign off on. AES-256 at rest, TLS 1.3 in transit, SOC 2 Type II certified providers, HIPAA-eligible BAA on Enterprise. Daily backups. IP allow-listing. Audit logs on every state-changing action.
  • Transparent INR pricing. ₹0 / ₹2,499 / ₹4,999 / ₹8,499 a month, plus Enterprise. No credit systems. No surprise overage charges. We don't bill per seat.