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Product roadmap

Written by , Principal Architect, Networks and Tech, AskVault · Reviewed by Allison Chan
Last updated: 3 min read

How to view

Public roadmap at askvault.co/roadmap. Three columns:

  • In progress. Active work, expected to ship this quarter.
  • Next. Planned for next 90 days.
  • Future. Backlog under consideration.

Each item shows description, target ETA, and vote count.

What's in progress

The live roadmap at askvault.co/roadmap shows real-time status for every item. Examples of current and recent work:

Channel expansion (2 channels):

  • Microsoft Teams channel, native integration
  • Apple Business Chat

AI and automation:

  • Multi-language FAQ Builder with auto-translation
  • Visual block-based system-prompt editor
  • Predictive lead scoring for the sdr_lead_qualifier skill

Knowledge base connectors:

  • Notion two-way sync (bot answers written back as Notion updates)
  • Real-time Confluence sync via Forge app

Enterprise:

  • Custom roles and RBAC
  • Customer-managed encryption keys (BYOK / CMK)
  • Voice biometric authentication
  • SCIM 2.0 provisioning

SDKs and APIs:

  • Native iOS and Android SDKs
  • Cross-tenant federation for multi-org deployments

For an accurate up-to-date view of what is shipping this quarter versus what is later-stage, visit the live roadmap. Items here are representative, not a guaranteed delivery list.

Voting

Each item supports voting:

  • Click upvote if you want it sooner.
  • High-vote items influence prioritization.
  • Customer-vote-weighted (paying customers get more weight).

Not the only input; we balance with strategic needs.

Notifications

Subscribe per item:

  • Get email when item ships.
  • Get email on status changes (e.g., "moved to In Progress").
  • Manage subscriptions at askvault.co/roadmap/subscriptions.

ETA accuracy

Timelines are estimates:

  • Items ship on time about 60 to 75% of the time.
  • Delayed by 1 to 3 months for the rest.
  • Cancelled rarely (under 5%).

We don't commit to dates; we share our best estimate.

Enterprise prioritization

For Enterprise customers with specific needs:

  • Custom roadmap discussion with your account manager.
  • Priority on specific items in exchange for usage commitments.
  • Custom development for strategic needs.

Submit a request

Don't see what you need:

  • Submit at askvault.co/roadmap/request.
  • Include use case and impact estimate.
  • We evaluate and respond within 5 business days.

About 60% of requests get acknowledged, 30% scheduled, 10% built within 6 months.

Released items (changelog)

For shipped items, see changelog.

Limits

  • Roadmap items shown. Top 30 active plus backlog.
  • Voting per user. No hard limit.
  • Request submissions per user. 5 per 30 days.
  • Update cadence. Monthly review (12 times per year).
  • Items ship on time. About 60 to 75% of cases.
  • Active items. 15 to 25 at any time.
  • Response time on requests. Under 5 days.

Common pitfalls

Roadmap dates treated as commitments. They're estimates. Don't bet your launch.

Voting alone doesn't guarantee. Strategic and customer-impact factors weigh in.

Old requests un-revisited. Resubmit if still relevant.

FAQ

Can I see Enterprise-only roadmap?

Yes via your account manager. Public roadmap covers everyone.

Will you tell me why an item slipped?

Yes via status changes; check item's update history.

Do you publish post-mortem on cancelled items?

Sometimes via blog or quarterly updates.

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