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Migrate from SiteGPT to AskVault

Last updated: · 5 min read

Why teams migrate

Five drivers:

  • Cost. SiteGPT Growth $129/mo for 25 MB. AskVault Growth $99/mo for 40 MB.
  • Channels. SiteGPT's native integrations are the widget plus team/helpdesk tools (Slack, Zendesk, Freshdesk); no native WhatsApp, SMS, or voice. AskVault ships 13 native channels covering all of those.
  • Source citations. Inconsistent in SiteGPT. Every answer in AskVault.
  • Compliance posture. Both platforms publish SOC 2 Type II and GDPR attestations. AskVault's infrastructure (Neon Scale) is SOC 2 + HIPAA.
  • Integration depth. Limited in SiteGPT. AskVault native integrations across CRM, helpdesk, and automation tools.

Side-by-side

FeatureSiteGPT GrowthAskVault Growth
Price$129/mo$99/mo
Content cap25 MB40 MB
Channels8 (widget + helpdesk tools; no WhatsApp/SMS/voice)13
Source citationsInconsistentEvery answer
14 built-in skillsNoYes
Identity verificationNoneHMAC built-in
Custom domainPaid add-onIncluded
GDPR data deletionSupport requestOne-click
Audit logsNone365 days

Migration timeline

About 2 weeks:

  • Day 1. Sign up. 14-day Free trial: 50 messages/mo, 5 MB content, widget only.
  • Day 1-3. Re-index content.
  • Day 4-7. Upgrade to a paid plan for your channels and content cap, then configure widget, skills, identity verification.
  • Day 8-12. Parallel run on test domain.
  • Day 13. Switch production.
  • Day 14. Cancel SiteGPT.

Re-index content

SiteGPT doesn't offer one-click export. Options:

  • URL crawl. AskVault re-crawls the same URLs.
  • PDF upload. Re-upload files.
  • Snippets. Manually copy any Q&A pairs.

About 5 to 30 minutes for typical content libraries.

Setup walkthrough

  1. Sign up at askvault.co.
  2. Index content via Knowledge Hub.
  3. Customize widget in Widget Studio (Brand DNA auto-detects).
  4. Enable skills as needed.
  5. Test in Chat Playground.
  6. Deploy widget on test domain first.

Switchover

Single script tag swap:

<!-- Old: SiteGPT -->
<script src="https://sitegpt.ai/..." async></script>
<!-- New: AskVault -->
<script src="https://api.askvault.co/widget.js" data-token="YOUR_TOKEN" async></script>

Keep both for 3 to 5 days to validate. Then remove SiteGPT.

Cost calculation example

For 20 MB content, 5,000 messages per month:

SiteGPT Growth. $129/mo plus Zapier for WhatsApp (~$30/mo) = ~$159/mo.

AskVault Growth. $99/mo including WhatsApp.

About $60/mo cheaper than SiteGPT plus Zapier — roughly 38% less. Plus AskVault's superior feature set.

Common pitfalls

Forgetting to cancel SiteGPT. Calendar reminder for day 14.

Switching widget too fast. Run both for at least 3 days.

Brand DNA mismatch. Verify under Widget Studio before going live.

Identity verification different. SiteGPT and AskVault use different signatures; reconfigure.

FAQ

Can I keep my domain on chat.yoursite.co?

Yes. Set up custom domain.

Will my customers notice?

If done well, no. Same chat experience, better answer quality.

Does AskVault have everything SiteGPT had?

Yes plus more. Specific gaps: rare.

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